About Us

Alacia Michaud

Bilingual Education and Events Administrator

As the Education and Events Administrator, Alacia supports the coordination and execution of educational programs and events for the RIA. Her responsibilities include managing learner and event participant inquiries, administering CE credits and updating digital learning assets, as well as assisting in event planning, delivery, and logistics. With an honours bachelor’s degree in French Studies from Brock University and a professional background in B2B sales, client relations, and translation, Alacia excels in enhancing bilingual communication across diverse channels and in delivering exceptional frontline service in both English and French. She is committed to fostering seamless and engaging experiences for learners and event participants, ensuring that every interaction is characterized by clarity, professionalism, and a dedication to learner satisfaction.